A unique service for existing Queensway Orthodontic patients (NHS or private) or those that have had a digital scan in the practice recently.
IMPORTANT- NOT AVAILABLE FOR CLICK AND COLLECT/LOCAL PICK-UP
If you are a former myDentist Darlington patient please contact the practice on 01642352440 before ordering your replacement retainer
You must provide the patient name and date of birth in the fields on the shopping cart/check out to allow us to verify the patient record and availability of a scan
You can order and pay for a replacement retainer online without even having to phone, let alone visit the practice.
Providing that you have a recent scan on file then we will simply manufacture your new retainer and send it out to you - easy!
PLEASE BE AWARE
If your scan is not up to date then you will be contacted to visit the practice for a new one.
If a significant period of time (more than 1-2 weeks normally) has elapsed since you last wore a retainer then a new retainer from the original scan may not fit - we can take no responsibility for this and orders are placed at the purchasers risk - if you are in doubt please discuss with us first
By ordering a retainer online you are acknowledging that you have previously worn a retainer and had instructions provided as to the appropriate care of the teeth and retainer during wear. Further instructions are available via the patient section at queenswayoothodontics.co.uk
Occasionally retainers need adjusting to fit. This is not unusual and may require a visit to the practice to allow this work to be completed.
24 hours’ notice is required to allow orders to be processed.